Privacy Policy

LAST UPDATED February 19th, 2025

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using Griffin Hauling & Removal LLC services, including the services made available through this website, and any other software or services offered by Griffin Hauling & Removal in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.

What information does Griffin Hauling & Removal collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Griffin Hauling & Removal requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, Griffin Hauling & Removal also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).

Data, Diagnostic & Login Information

Using Griffin Hauling & Removal's Services, you will be able to create, upload, store, and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as “Data”). This information will be stored and maintained on Griffin Hauling & Removal's website. If you run into technical errors in the course of using the Services, Griffin Hauling & Removal may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain information regarding your Operating System version, hardware, browser version (and .NET version information in case of Windows systems), and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer (i.e. not on a server) in order to streamline the login process (“Login Information”).

Analytics Information

As you navigate Griffin Hauling & Removal's website and use our Services, Griffin Hauling & Removal may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on Griffin Hauling & Removal's website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

Geo-Location Information

Griffin Hauling & Removal does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

What does Griffin Hauling & Removal do with the information it collects?

Griffin Hauling & Removal uses the information it collects in the following ways:

Personal Contact Information – We use this information primarily to administer our Services to you and provide you with updates and product announcements. Per the Privacy and Conditions, we may use some of your information for marketing purposes, as explained below.

Billing Information – Griffin Hauling & Removal does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe (www.stripe.com), to store and process all payment-related transactions.

Data, Diagnostic Information, and Login Information – We use this information solely for the purpose of administering and improving our Services to you.

Analytics Information – Griffin Hauling & Removal may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze the use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

Sharing & Disclosure of Private Information

Third-Party Applications and Your Use

Griffin Hauling & Removal provides users with the ability to link to their Data on third-party sites such as Facebook, Twitter, and LinkedIn. Such linking is at the complete discretion of users. Because of this, Griffin Hauling & Removal cannot be held responsible or liable for the linking of user Data to such third-party sites, nor for how these third-party sites use such links.

Marketing and Publicity

Per our Privacy and Conditions, you agree to permit Griffin Hauling & Removal to identify you as a customer and to use your name and/or logo on Griffin Hauling & Removal's website and marketing materials.

Sale of Personal Information

Griffin Hauling & Removal does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners

Griffin Hauling & Removal may use certain trusted third-party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services’ features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have certain rights under applicable data protection laws, including:

The right to access, update, or delete the personal data we have about you.

The right to restrict or object to processing of your data.

The right to data portability.

The right to withdraw consent at any time when processing is based on your consent.

To exercise these rights, please contact us at [email protected].

Contact Information

If you have any questions regarding this Privacy Policy, please contact us at [email protected] or by U.S. mail at the address below:

Griffin Hauling & Removal LLC

12812 Caldwell Rd.

Charlotte, NC 28213

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